Shipping Policy
We offer free shipping on all orders with no minimum spend required.
Delivery Times
- Australia: 5–10 business days
- United States: 10–20 business days
- United Kingdom: 10–20 business days
Once your order is dispatched, you'll receive a confirmation email with your tracking number.
Order Processing
Orders are processed within 1–3 business days. You'll receive an email confirmation when your order has been placed and again when it has been shipped.
Returns Policy
We want you to be completely satisfied with your Flexovive purchase. If for any reason you're not happy, we offer a 30-day money back guarantee.
Eligibility
- Items must be returned within 30 days of delivery
- Items must be unused and in original packaging
- Proof of purchase required
How to Return
Email us at support@flexovive.com with your order number and reason for return. Our team will respond within 24 hours with return instructions.
Refunds
Once your return is received and inspected, we'll process your refund within 5–7 business days to your original payment method.