Orders & Shipping
Do you offer free shipping?
Yes! We offer free shipping on all orders Australia-wide. No minimum spend required.
How long does delivery take?
Standard delivery takes 5–10 business days within Australia. You'll receive a tracking number once your order has been dispatched.
Do you ship internationally?
Currently we ship to Australia, the United States, and the United Kingdom. International shipping times vary by destination.
Products
How do I choose the right size?
Each product page includes a sizing guide. We recommend measuring the affected area and comparing it to our size chart before purchasing.
Can I wear the support brace all day?
Our braces are designed for extended wear, but we recommend taking breaks and consulting your healthcare provider if you have any concerns.
Returns & Refunds
What is your return policy?
We offer a 30-day money back guarantee. If you're not satisfied with your purchase, contact us within 30 days of receiving your order for a full refund.
How do I start a return?
Email us at support@flexovive.com with your order number and reason for return. We'll guide you through the process.
Still have questions?
Contact us at support@flexovive.com and we'll get back to you within 24 hours.